World Pain Summit 2021
Virtual Checklist


October 15 - 17, 2021

40+ Speakers

Over 1500 Registrants

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Setting you up for


The Pain Society of Alberta wants to ensure you start conference weekend on the right foot!  We have outlined our virtual platform and steps you can take to prepare yourself for the livestream October 15th - 17th, 2021.

Livestream Platforms

We will be presenting the conference through Vimeo Livestream on our dedicated page. 

The conference portal will become active at 730 AM MDT.

Exhibitor rooms can be accessed on their private channels during the conference from the livestream page.

Do I need an account?

No!  You will be able to access all of the speakers without an account.  You can utilize the chat function as a guest, only entering your name.  We ask that you enter your name (first only if you prefer) to use our chat function. 

Can anyone use the Chat?

Yes!  We encourage you to join the conversation in our chat over our conference weekend.  Please read our Community Guidelines.

To avoid unnecessary distractions, please limit comments in the chatbox during presentations and allow the focus to be on the presenter and the information they are sharing.

Can I watch on my Phone?


Recommended Mobile Browsers: Chrome 45+, Safari 10+ (iOS)

Desktop System Requirements

Windows 7 or higher, Mac OS X 10.6 or higher

Supported Browsers

  • Google Chrome 45+

  • Mozilla Firefox 49+

  • Safari 10+

  • Microsoft Edge 15+

Internet Strength Test

5-10mbps download speed is recommended.

Check your connection at


1. Refresh Page

2. Clear Browsing Data 

     Chrome: Browser Menu > More Tools > Clear Browsing Data

     FireFox: Browser Menu > Preferences > Privacy and Security >         

     Cookies and Site Data > Clear Data

     Safari: Browser Menu > Preferences > Privacy > Remove All Website Data

     Edge: Browser Menu > Settings > Privacy and Services >

     Clear Browsing Data

3. Disable Add-ons

     Chrome: Browser Menu > More Tools > Extensions > Disable

     FireFox: Browser Menu > Add-ons > Extensions >  Disable

     Safari: Browser Menu > Preferences > Security > Unclick 'Allow Plugins'

     Edge: Browser Menu > Preferences > Add-ons > Turn Off

4. Use a different web browser

How can I ask presenters

a question?

We will have a dedicated email address if you wish to posed questions to our presenters by emailing and they will be asked by our moderators. 


Due to the volume of questions, please note we will not be able to answer all of them but will do our best.


Please do not use the chat box to pose any questions.  We would like to use this space solely as a communication tool. 

Community Guidelines

This conference is a place to share ideas amongst like-minded professionals.  The Pain Society of Alberta is focused on delivering a high quality, evidence-informed and diverse event to improve pain management strategies.

We are shaped by the expertise and wisdom of this group; help us make it a place for intelligent, insightful and entertaining conversation.  We understand that conversations can get spirited (the best ones do!), but please be constructive.


  1. Asking for Medical Advice.  The Pain Society of Alberta does not provide any medical advice.  If you are seeking medical support, please contact your family physician. 

  2. Racism or Hate Speech. Don't post content for the purpose of promoting or inciting the hatred of, or dehumanizing, individuals or groups based on race, ethnic or national origin, religion, gender, gender identity, age, veteran status, sexual orientation, disability or disease. 

  3. Vulgar Content.  Profanity, defamatory, libellous, offensive, abusive, discriminatory or demeaning content (including images, videos and links). 

  4. Violence.  Content that is disparaging, threatening, condoning violence or illegal behaviour.

  5. Violating Privacy.  If your posts or comments contain any personal, proprietary, confidential, sensitive, or nonpublic information e.g. names of individuals, email addresses, phone numbers, or patient information.

  6. Deceptive or Fraudulent Links. Don't post deceptive or fraudulent links in your posts. This includes giving links misleading descriptions, putting the wrong “source” in a post, setting misleading click-through links on images, or embedding links to pop-up ads.

  7. Spam.  Don't post excessively repetitive and/or disruptive posts or comments.

  8. Copyright or Trademark Infringement. Respect the copyrights and trademarks of others. View Canada's Copyright Act.

  9. Commercial Posts.  If your posts/comments sell products and services or recruit fans and followers etc.