SETTING TO YOU UP
FOR SUCCESS
The Pain Society of Alberta wants to ensure you start our conference on the right foot! We have outlined our virtual platform and steps you can take to prepare yourself for the livestream.
Livestream Platforms
We will be presenting the conference through Vimeo Livestream on our dedicated page.
The conference portal will become active half an our prior to the event.
Exhibitor rooms can be accessed on their private channels during the conference from the livestream page.
Do I need an account?
No! You will be able to access all of the speakers without an account. You can utilize the chat function as a guest, only entering your name. We ask that you enter your name (first only if you prefer) to use our chat function.
Can anyone use the Chat?
Yes! We encourage you to join the conversation in our chat over our conference weekend. Please read our Community Guidelines.
To avoid unnecessary distractions, please limit comments in the chatbox during presentations and allow the focus to be on the presenter and the information they are sharing.
Can I watch on my Phone?
Yes!
Recommended Mobile Browsers: Chrome 45+, Safari 10+ (iOS)
Desktop System Requirements
Windows 7 or higher, Mac OS X 10.6 or higher
Supported Browsers
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Google Chrome 45+
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Mozilla Firefox 49+
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Safari 10+
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Microsoft Edge 15+
Internet Strength Test
5-10mbps download speed is recommended.
Check your connection at www.speedtest.net.
Troubleshooting
1. Refresh Page
2. Clear Browsing Data
Chrome: Browser Menu > More Tools > Clear Browsing Data
FireFox: Browser Menu > Preferences > Privacy and Security >
Cookies and Site Data > Clear Data
Safari: Browser Menu > Preferences > Privacy > Remove All Website Data
Edge: Browser Menu > Settings > Privacy and Services >
Clear Browsing Data
3. Disable Add-ons
Chrome: Browser Menu > More Tools > Extensions > Disable
FireFox: Browser Menu > Add-ons > Extensions > Disable
Safari: Browser Menu > Preferences > Security > Unclick 'Allow Plugins'
Edge: Browser Menu > Preferences > Add-ons > Turn Off
4. Use a different web browser
How can I ask presenters
a question?
We will have a dedicated email address if you wish to posed questions to our presenters by emailing question@painab.ca and they will be asked by our moderators.
Due to the volume of questions, please note we will not be able to answer all of them but will do our best.
Please do not use the chat box to pose any questions. We would like to use this space solely as a communication tool.
COMMUNITY GUIDELINES
This conference is a place to share ideas amongst like-minded professionals. The Pain Society of Alberta is focused on delivering a high quality, evidence-informed and diverse event to improve pain management strategies.
We are shaped by the expertise and wisdom of this group; help us make it a place for intelligent, insightful and entertaining conversation. We understand that conversations can get spirited (the best ones do!), but please be constructive.
THE PAIN SOCIETY OF ALBERTA RESERVES THE RIGHT TO REMOVE ANYONE FROM THE CHAT WHO CONTRIBUTES TO THE FOLLOWING:
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Asking for Medical Advice. The Pain Society of Alberta does not provide any medical advice. If you are seeking medical support, please contact your family physician.
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Racism or Hate Speech. Don't post content for the purpose of promoting or inciting the hatred of, or dehumanizing, individuals or groups based on race, ethnic or national origin, religion, gender, gender identity, age, veteran status, sexual orientation, disability or disease.
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Vulgar Content. Profanity, defamatory, libellous, offensive, abusive, discriminatory or demeaning content (including images, videos and links).
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Violence. Content that is disparaging, threatening, condoning violence or illegal behaviour.
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Violating Privacy. If your posts or comments contain any personal, proprietary, confidential, sensitive, or nonpublic information e.g. names of individuals, email addresses, phone numbers, or patient information.
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Deceptive or Fraudulent Links. Don't post deceptive or fraudulent links in your posts. This includes giving links misleading descriptions, putting the wrong “source” in a post, setting misleading click-through links on images, or embedding links to pop-up ads.
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Spam. Don't post excessively repetitive and/or disruptive posts or comments.
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Copyright or Trademark Infringement. Respect the copyrights and trademarks of others. View Canada's Copyright Act.
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Commercial Posts. If your posts/comments sell products and services or recruit fans and followers etc.
